Portal de Puerto Lumbreras
www.portaldepuertolumbreras.com
The keys to the homes of the Telecare Service users will be guarded by local police to expedite emergency actions.
Telecare Service has 145 users in Puerto Lumbreras, and recently did a study in which users are divided according to the risks they face.
The City Council of Puerto Lumbreras, in collaboration with Televida Sergesa company, has launched the new key escrow service for users of the Telecare Service in the municipality.
Custody will be conducted by the local police, and serve to "promote actions and agility in case the Telecare service has to respond to emergencies in the elderly who need it."
In this sense, the Councillor for Social Policy, M ª Angeles Tunisia, said that "the provision of Telecare service allows the mobilization and response to emergencies at home users. This is the reason why the council is committed to incorporating custody of keys to facilitate access to home users and expedite the proceedings in case of emergency. "
The home care service, known as Telecare, is the provision of telephone service aimed at elderly or dependent.
In addition, the service includes emergency mobilization and intervention at the home of the user for responding to incidents accordingly.
Therefore, the municipality and the company Sergesa Televisa will launch imminently the key holding service through the local police to proceed to the entrance of the house of the users when situations require it.
This action, according to the Councillor for Social Policy, M ª Angeles Tunisia, "establish a protocol that govern together, coordinated and immediate custody and use of the keys to the homes of the people using the service Telecare to optimize these performances. "
Thus, in case of emergency service users make a call from the terminal Telecare, and immediately the Care Center will follow the protocol for indicating to the local police the key to the housing and address to which they to travel to facilitate access to resources that the person needs.
This service is free, and total confidentiality, as it works with a fully encrypted protocol that guarantees the anonymity of the person concerned, their personal data
Currently, the Telecare Service has 145 users, and recently did a study in which users are divided according to risk suffering to undergo emergency situations.
Source: Ayuntamiento de Puerto Lumbreras
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