Portal de Puerto Lumbreras

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detail of Puerto Lumbreras

 

The mayor of Puerto Lumbreras and the Minister of Tourism and Consumer Affairs signed an agreement for the promotion of consumer protection policies (11/09/2008)

The mayor of Puerto Lumbreras and Regional deputy, Pedro Antonio Sánchez has signed this morning along with the Minister of Tourism and Consumer José Pablo Ruiz Abellán and the mayors of Totana, Abarán, Torre Pacheco, Las Torres de Cotillas, Cehegín, Moratalla, Molina de Segura Mula and cooperation agreements for the promotion of consumer protection policies, intended to provide a free public service consumer advocacy in 34 municipalities, with an amount of 119,841 euros.

This aid is intended to subsidize the Municipal Offices Consumer Information (OMIC), providing a claims management service, including the functions of mediation, conciliation and a free legal advice.

Moreover, the Municipality of Puerto Lumbreras is committed to specific campaigns Consumer Information on the occasion of World Consumer Day, the summer season and Christmas.

The agreement further provides that the municipality lumbrerense carried out in collaboration with the Regional Inspection of Consumption (PREVENT).

In terms of consumer education activities that are planned in the city, will target students from non-university schools, where they also conduct surveys, market research and comparative analysis of Consumer Affairs.

MUNICIPAL OFFICE OF CONSUMER INFORMATION

In the Office of Consumer citizens receive information, support and guidance for the proper exercise of their rights as consumers and users.

In particular, it provides information on consumer consultation, addresses, telephone numbers and main functions of public or private interest to consumers, receiving and filing of complaints, complaints and written complaints in terms of consumption.

In general, they do raise questions or complaints about such everyday issues as the purchase or rental of housing, repair services, public water supplies, electricity, telephone or gas, dry cleaners, travel agencies, warranties or sales in stores, provided that the product or service in question is used for private use, family or group and that the provider has business or professional nature or the Administration.

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Source: Ayuntamiento de Puerto Lumbreras. Foto: Murcia.com

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